All items are shipped priority mail via USPS. Shipping within the USA takes about 1-3 days. A Lot of Love Locked items are hand made when ordered. If they are in stock we ship the following day. If out of stock Production for these items takes approximately 10-14 business days. Custom orders may take up to 6 weeks.
RETURN & EXCHANGE POLICY
Returns are accepted within 7 days after tracking states your package has been delivered. No returns on custom orders. Custom orders are final sale. Exchanges are accepted within 7 days after purchase. Customers will pay for return shipping and a 15% restocking fee. Please notify Love Locked that a package is being returned and please include a tracking number.
Please contact us if you have any questions or concerns. The shop can be reached at firstname.lastname@example.org or call 845-612-9523.